2012 Chevy Silverado

How many components need to go to dealer to be reset before they will function properly. According to Chevy dealer the ecm , cab control module and any thing with the hvac control will need to be reset @ dealership. Sounds like a bunch of crap to me!

Dave B

What repairs were done?

I haven't looked @ this truck yet. I'll try to explain as much as I know.
The truck was in a flood and the under dash wire harness and body control module were replaced. Then it would not crank.Went to dealership and $5000.00 later it was running first flag was that they had to replace the body control module again because it had to be reset by dealer when it was installed. That don't sound right to me. Now the heater motor is on when ever the key is on and it don't throw any heat. Dealer said the module and door actuators need changed and they have to be reset at Dealership That does not sound right to me. If that is the case no one except a dealer will be able repair these trucks. I am going to test the heater module with a multimeter this weekend .
I don't see why it needs to be taken to dealership to be reset.

Often times nodules will need programmed, some can be done with a good scan tool such as the modis ultra but not all can. I

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$5000.00??!! :blink: :sick: Stay away from the STEALERSHIP!

If the Body Control Module was replaced, It has to be programmed. The stealerships are not the only ones that can do it. However, most independent/non-dealership repair shops do not have the necessary hardware.

first flag was that they had to replace the body control module again because it had to be reset by dealer when it was installed

A BCM can be flashed, and re-flashed. Having to be "reset" does not require replacement, unless there is a fault/defect.

If the HVAC Control Module was replaced, it needs programed, too. The actuators can be recalibrated, without being "programmed".

No module can be programmed with a Modis.

I would like to respond to your questions/comments. I hesitate to do so because usually people are looking for validation and not an honest reply. I don't know you so I don't know where you would be on this.

I doubt that you, a non dealer employee, are going to get to talk to anyone that could answer this question accurately. Anyone who could, would want to have your VIN and then would have to look up the SI document that lays it all out. That takes time. Not what you might call a lot, but for a busy dealer technician? That is a lot of time. BTDT for decades.

That same person has a job to do, just like yourself. If they are flatrate, they lose money talking to you and if they are hourly, the dealer loses money. I'm guessing that whomever you work for expects you to produce while on the clock and not give away their resources (time etc.)

I've ended ugly discussions with "customers" by asking them if I could come to their place of business and take up their time with things I wanted for free.

Look, I used to love helping. Often I would walk by our service writers and listen in on a conversation. The writers often tried very hard to convey the right message concerning needed repairs, but botched it up a bit. Well of course, they don't know the stuff like we do. So when I could see concern on the customers face, I would step in and explain. One minute or less of my time and they knew they were being told the truth and signed for the repairs.

I have to tell you though, when I see the term "stealership" in forums (I don't think it was you) I want to come through the monitor and choke someone. I can't even begin to count the $$ stolen from me by customers who didn't want to pay their bill and management gave it back to them to shut them up.

Here is a real dealership lie. It comes from management spoken to a technician who was just cheated. " I'll cover you for that on something else".

"The truck was in a flood "

I would see this not as a repair, but a salvage operation. I would want big $$ up front to even start.

Concerning your tooling question, anyone who wants to spend the $$ can buy the tooling and software to fix the vehicle. The only time you will run into a dealer/lock smith only situation, is for later model stuff and security systems.

I wish you the best of luck trying to do this with a meter or even a scope. The right tools will likely be a GM Tech2 (or Tech2Win) with a CANdi module and a MDI with a programming subscription. Not cheap.

I know Paul uses Snap On products and I have them myself. But there are some things, too many things, that you cannot do without the OE tool.

Flatrater wrote: I have to tell you though, when I see the term "stealership" in forums (I don't think it was you) I want to come through the monitor and choke someone.

That was me.

In the last year, alone, I have seen the Dealership try to sell a $1000 PCM, when the problem was a bad engine ground. I have seen them try to sell an engine, because the alternator was locked up. Just this week, a customer came in for a transmission replacement, (diagnosed by the Dealership, $2000) the problem was a loose thottle body boot .

www.facebook.com/104577716332604/videos/786099251513777/

When you try to charge that kind of money for UN-NEEDED/WRONG repairs, it is nothing short of theft. The title "Stealership" is earned.

Choke me, if you will.

"When you try to charge that kind of money for UN-NEEDED/WRONG repairs, it is nothing short of theft. The title "Stealership" is earned."

I think maybe you are confused with some basic English here. Stealing is a very different thing than being wrong. So what you are involved in here is slander.

FaceBook as proof? Really?

Sorry, I thought these were thoughtful forums. FaceBook? Really? As a respectable source for this kind of slander of an entire business model?

I develop for and train tens of thousands of aftermarket technicians each year. You ain't seen nothing. For every one story like this of a dealer repair gone wrong, I can dig up a hundred from the aftermarket.

Yet I would not stoop to slander the entire AM world over it.

Flatrater wrote: FaceBook as proof? Really?

I suppose, I could have used Youtube, Google Drive, or something else. You are, even, welcome to come view the videos, directly, from my phone, if you like. I just thought an internet link would be easier.

Yes, being wrong is different than stealing. But, when you are playing with thousands of dollars of other people's money, you need to be right.

I think the most positive take away here is that this a community of diverse, impassioned technicians. As a community of high achieving individuals, egos will undoubtedly be stepped on.
The reality is that the automotive repair industry as a whole has an overall poor perception in the eyes of the greater community.
It's not something that effects dealers, Independents or struggling shade trees any differently.
There are enough examples of negligence and ineptitude to make every corner of the field look like fumbling buffoons.
The people who invest their spare time here are obviously the exception to the buffoonery. So let's keep it that way.
Did someone lay a turd? Maybe. Can we all agree to not track it all over the place? I hope so.
We're all in the same boat, and I think that for the most part, people here are genuinely considerate of all our users situations.
So in the interest of "not tracking it around", I'll not respond on the matter any further, and encourage others to leave it be.

Here's an update on this thread. This project was put on hold till recently anyway the blower motor and door actuators where replaced. The blower motor module did not need programmed or calibrated the actuators needed calibrated which I could do with my Solus Ultra.
This truck is fixed.