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Mercedes EQC no start no power please help me

  • ghaith.alshaary
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1 year 3 months ago #66295 by ghaith.alshaary
Mercedes EQC no start no power please help me was created by ghaith.alshaary
Hi guys 
Eqc Mercedes 21 model 
No ignition , v12 was dead jumped started but still nothing , can’t even lock or unlock vehicle with the key fob. 

After jump start ( interior lights and wiper worked ) but nothing else. 

Is it possible the high voltage disconnected ? I checked 
1- the cable on the side looks fine 
2- the plug in the engine is fine 

Please any help or suggestion where to look ? 
Do these cars need to shut down by using a scan tool ? Or reactivate by using scan tool ?

see attached video and pics 
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