A place to discuss hardware/software and diagnostic procedures

Problems with autel ultra after update

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1 year 9 months ago #56694 by Greg hall
I just updated my ultra and now it won’t stay on. It keeps freezing and re starting. Has anyone had any issues like this? Thanks.

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1 year 9 months ago #56696 by Tyler
Negative. :( I just ran the most recent System and LibComm update and it's still working afterwards.

I'd definitely be in touch with Autel Support next week (as they don't have weekend hours).

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1 year 9 months ago #56708 by Greg hall
Thanks. Ya it won’t even do the other updates. It starts up for a few minutes then just continuously restarts. I wish their support was better. I emailed them and will try calling once they open.

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