Shop Stream Connect Scope Viewer Stops Working
- Posts: 302
- Thank you received: 78
I love being able to go through the modis scope files on the computer and being able to manipulate them and scroll through to get a better picture. Problem is the scope viewer seems to stop opening the Modis LSP files after opening maybe 5-7 files or 5-7 times between different files. I tried this on 3 different computers and happens on all of them. Even after uninstalling and reinstalling the software, the scope viewer still wont work once. Snap on said to remove antivirus software which I did but no change.
Anyone experience this at all with Snap On's Shop Stream Connect Software?
Confirm what it's not, and fix what it is!
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- Posts: 302
- Thank you received: 78
Hopefully it doesn't ruin your software.
In fact, do you have a vsm file you could send me in reply?
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Sent a VSM back.
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- Posts: 302
- Thank you received: 78
Can't find a solution. There is obviously a common denominator between all 3 or my PCs. I may reinstall windows for the hell of it on my laptop at the shop as that would be the easiest one since there is nothing on it and try it after that. Maybe I can come to some conclusion
Do you have Windows 10?
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I've got Windows 7, maybe that's the difference? Is SSC up to date? They do periodically release new versions with bug fixes and such.
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Any solution yet?
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graywave wrote: Hi Guys,
I love being able to go through the modis scope files on the computer and being able to manipulate them and scroll through to get a better picture. Problem is the scope viewer seems to stop opening the Modis LSP files after opening maybe 5-7 files or 5-7 times between different files. I tried this on 3 different computers and happens on all of them. Even after uninstalling and reinstalling the software, the scope viewer still wont work once. Snap on said to remove antivirus software which I did but no change.
Anyone experience this at all with Snap On's Shop Stream Connect Software?
FIXED VIA WORKAROUND!
In the install folder for ShopStream Connect...Snap-On Incorporated/ShopStream Connect/Scope DataViewer/scopedataviewer.exe is the application that ShopStream Connect automatically opens to view the waveform. For whatever reason, SSC can't open that .exe correctly. But you can create a shortcut and open it on your own. Confirmed waveform won't open with the browser, but will open right up if I use the above mentioned .exe.
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