The screen on my EDGE stopped detecting the stylus pen. It detects the finger touch but cannot detect the pen. I have tried a new one off the snap-on truck, although it was a generic snap-on pen.
I have tried going though every possible configuration via control panel with no luck.
Anyone else have this happen to them, is there a way to disable/enable the stylus feature? If so I am having a difficult time finding it.
Thanks
I've never used a Verus Edge but all the touchscreen Snap On stuff I have never cares what I use to poke the screen.
Screwdriver, ballpoint pen, stylus, greasy finger...
Did you ask your rep to look into it for you?
Thanks Noah. That is good to know. I may have a bad screan. Very interesting how it works perfectly works with touch of a finger but not anything pointy.
The rep couldn't get it to work either. I may have to just deal with it or send it in for repair.
Odd that it works with your finger, but nothing else. I would think if the screen was bad, it wouldn't work at all. I know you said that you looked at all the settings, but have you tried to re-calibrate the touchscreen? Nothing to lose.
arbez wrote: Odd that it works with your finger, but nothing else. I would think if the screen was bad, it wouldn't work at all. I know you said that you looked at all the settings, but have you tried to re-calibrate the touchscreen? Nothing to lose.
GG - arbez
You beat me to it!
Like I said, I don't have an edge, but my old Verus and Solus (ultra? Edge?, IDK, it's the older of the 2) both work with whatever I happen to be holding.
The verus edge uses a different type of touch screen than the older verus. The stylus are not interchangeable between the two. The older types of touch screens can pretty much be interacted with anything presses against the one on the edge can not.
johnathon.balderas wrote: The verus edge uses a different type of touch screen than the older verus. The stylus are not interchangeable between the two. The older types of touch screens can pretty much be interacted with anything presses against the one on the edge can not.
Arbez I did try the calibration also. Based on all of your inputs, I will just order the original stylus pen for the edge before I decide to ship it to snap-on.
Goes against everything this website is about, I guess I will have to be a parts changer on this one :evil:
Verus Edge uses a capacitive touch screen, just like the my MaxiSys. You need the stylus that is like a spongy pencil eraser. Pretty much nothing else, but your finger will work. Any capacitive touch screen stylus should fit the bill. It doesn't have to be from Snap-On.
Common item that you should be able to pick up almost anywhere (Amazon, wally world, etc).
Last edit: 6 years 4 months ago by arbez. Reason: I can't spell
Hi I've had this issue a few times on the versus edge but I found that if you shut down the machine and then reboot it is fine again for a few weeks,hope yours is the same
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