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XTool D7S giving me grief...

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1 year 5 months ago #66979 by Lobstah2448
XTool D7S giving me grief... was created by Lobstah2448
Hello all...
First post.(with exception to my greeting in the new members section.)
I recently purchased an XTool D7S to trouble shoot some issues with my corvette.  However when I attempt to register it I get an error indicating "server abnormal please try again later. error code 34" After several attempts on different networks I get the same error.  

Anyone else have this issue.  I've contacted XTool customer service and am currently waiting for a response.  

Purchased from Amazon.  I have until 9 Oct 24 to initiate a return...which may happen.

Any insight if anyone else has encountered this would be great.

Thanks in advance,
Mike

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10 months 1 week ago #88269 by jose.garcia.mendez
Replied by jose.garcia.mendez on topic XTool D7S giving me grief...
Hi how are you doing i hope great did u figure out the problem ? I got the same problem whit my scanner
 

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10 months 1 week ago #88388 by Lobstah2448
Replied by Lobstah2448 on topic XTool D7S giving me grief...
I did figure it out with the help of their customer support. They instructed me to do a factory reset of the unit. Then let it perform an auto update which loaded ALL the software from scratch. It took a while but all is good now.
The following user(s) said Thank You: Noah

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