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I don't need a scope... a rant

  • amarkel
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19 Mar 2018 20:25 #19112 by amarkel
I don't need a scope... a rant was created by amarkel
How do you reply to technicians that say they don't need a scope?
They say that they can solve any problem with a test light.
They say that if they have enough time (or parts) they can solve any problem.
They think that somewhere online is someone else with the same problem.
They blame the OEMs for making cars difficult to fix.

Frustrated lately with some phone calls looking for technical help on the phone. Most of these guys are looking for silver bullets and not diagnosing the problem with a scope or logic.
The following user(s) said Thank You: 4X1000

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20 Mar 2018 02:22 #19117 by vb4me
Replied by vb4me on topic I don't need a scope... a rant
Enough time or parts hmm. Expensive way to solve an issue. Its this style of diagnostics that has crept into dealerships and way too many aftermarket mechanics. This is also how the general public thinks things are done.
Don't bother arguing with these type of people. Their mistakes and attitude will bring more work your way although hopefully not to the detriment of the industry.

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  • Dave101
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14 May 2018 12:10 #20743 by Dave101
Replied by Dave101 on topic I don't need a scope... a rant
I feel your pain. I deal with older techs that are used to pre OBD type systems. The one thing I have learned, these guys are afraid of what they don't understand. You would be surprised how many techs out there don't have basic electrical skills, don't understand fuel trims, and just change the part that the computer tells them to change. I agree with vb4me, repair a few of their mistakes with the scope and you'll be turning work away.

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  • bruce.oliver
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01 Jun 2018 16:08 #21152 by bruce.oliver
Replied by bruce.oliver on topic I don't need a scope... a rant
In my experience, most "technicians" wouldn't know where to begin with a scope. They have no idea how to test much of anything. And they are to lazy or ignorant to get training to do the job right

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  • Noah
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01 Jun 2018 20:55 - 01 Jun 2018 20:58 #21167 by Noah
Replied by Noah on topic I don't need a scope... a rant
While we're ranting, how about the techs who can't even pull codes let alone use a scope. My favorite is when the "techs" tell me "the code says mass airflow sensor"...

Ummm, you left out ALL the qualifying information and picked out the part name you recognized. Thorough diagnosis...
Maybe Auto Zone is hiring.

"Learn, apply, repeat."
Last edit: 01 Jun 2018 20:58 by Noah.

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02 Jun 2018 13:31 #21178 by GypsyR
Replied by GypsyR on topic I don't need a scope... a rant
When I first started my current job I soon asked if I might borrow some of the manuals with tech info so I could read them at home. Because there was a lot going on there that I wasn't too up on. Sure! Around that time they asked a more senior employee if he would like to move up and part of that was reading up on things. Upon being handed some reference material he replied "No thanks, I have stuff to read at home." Fast forward a few years and there is one guy in the shop who knows how to use the two scopes we have, reads everything he can get his hands on, AND is the shop foreman. That's right. One old guy who retired even brought in all his old reference material and gave to me because he said I was the only person he knew of that would value it.

Oh yeah, and I ran into first guy not long ago. Working in a shoe store in the mall. In the AC, doesn't have to get dirty, they probably don't ask him to learn anything much. Guess he's doing OK.

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02 Jul 2018 10:56 #21820 by Cootsmahgoots
Replied by Cootsmahgoots on topic I don't need a scope... a rant
I think it's pure luck that these guys are diagnosing without a scope, I just smile when I see them starting to replace every sensor and module, then it still ends up in my stall to get fixed! In my mind there is no other way! I'm not a parts changer!!!!

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26 Oct 2018 18:46 #24234 by EricGoodrich
Replied by EricGoodrich on topic I don't need a scope... a rant
When I worked at the dealer nobody used a scope. Nobody knew how. Nobody had one. I didn't even have one until after a few years. Bought a vantage. Upgraded to a vantage pro a few years later.

The dealer training program didn't include using a scope one single time. Ever. It blows my mind how I ever got along without one.

I've been independent for a while now and I feel like I've learned more in the past few years on my own than I ever did at the dealer.

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09 Nov 2018 07:42 #24590 by gulfcoastauto
Replied by gulfcoastauto on topic I don't need a scope... a rant
What's more frustrating is being an independent and a customer comes in saying, " I had my car at the dealer and they changed ....This , this, this Ect, Ect....$$$$$ , $$$$ , and it is still having the same issue.

So, now I find the problem and repair it quickly, because I know how to diag with a scope.

1 hr. diag and a $50 sensor.
With great power comes responsibility.
I guess. lol

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16 Nov 2018 09:25 #24764 by Mitchroberson
Replied by Mitchroberson on topic I don't need a scope... a rant
The really SAD part is. For the customer. I trained as a Mechanic in the 80's. And worked as a Mechanic for several years. But I left that world. And now I have 4 kids and 6 Cars to manage. Up until last year I took them to either a dealership. Or a local Mechanic I trusted. but over the last year. they have pushed parts. And the newest one is fluid flushes. Every single visit. they had some new service i needed. Well with 6 cars all those services add up. And then Just throwing parts at a problem adds way up.
So now i am back doing it myself. And thanks to SCANNERDanner I am learning way more then I ever anticipated. And being asked by others to diagnose their car.

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02 Jun 2019 20:19 #30344 by ronald316
Replied by ronald316 on topic I don't need a scope... a rant
only a flipping moron wouldmake that statement .unless he doesn t fix cars

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03 Jun 2019 09:34 #30347 by Mitchroberson
Replied by Mitchroberson on topic I don't need a scope... a rant
This is really about education and mindset. it happens in all industries. Many people do not have the desire to go back to "school", And many educators are not doing a good job at making this topic an important topic.

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