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This is a list of the most common issues we see on the login part of the site.  If you do not see your issue listed here please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. to get your account working.

 

Q: I can not log in to the site. Tells me there is errors with my new login?

A:Try and do a password reset using the email you signed up with. If this does not work contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Q: I would like to cancel my premium subscription. What do I need to do?

A: To cancel the membership, you will need to go to your PayPal account and stop the pre-approved payment in the recurring payments listing, then you won’t be charged. Use the link below to stop recurring payments.

https://www.paypal.com/cgi-bin/webscr?cmd=_manage-paylist 

Q: I tried to sign up for the site and I was unable to and had errors when i hit submit.

A: Chances are that the email or username are already registered on the site and when you try and sign up it will give you errors because that username or email is already in use.  Do a username recovery and then a password reset to gain access to your account.  If you can not figure out the email or no longer have access to the email you can email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Q: When I try to log in I get a message that my account has been banned (403:Access Forbidden Repeat offender (Autobanned).

A: You have tried to log in too many times with the wrong username and password. The only way to fix this issue is to email us at This email address is being protected from spambots. You need JavaScript enabled to view it. and we will help you within 24 hours, usually sooner.

Q: What should i include in my email to This email address is being protected from spambots. You need JavaScript enabled to view it.?

A: Email us from the email that you created the account with and exactly what error you are encountering.  Please give us your username. The email is This email address is being protected from spambots. You need JavaScript enabled to view it..